Privacy Policy

Your Privacy Is Important to Us

At First Class Luxury SUV, we are committed to maintaining the trust and privacy of our customers. We recognize the importance of protecting your personal information when you interact with us through our services, including our website and booking system. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us.

We pledge to provide clear and transparent information regarding the collection, processing, and use of your personal data. You can trust that we will handle your information with care and in accordance with this policy.

Information We Collect

When you use our services, including booking a ride via our website, we may collect the following personal information:

• Contact Information: Name, phone number, email address, etc.
• Payment Information: Credit card details (processed through our secure payment gateway).
• Travel Information: Pickup/drop-off location, date/time of the ride, and any other service-related details.

How We Use Your Information

We may use your personal data for the following purposes:

• To process your booking and confirm your transportation arrangements.
• To improve our services by analyzing travel patterns and customer preferences.
• To communicate with you regarding your bookings, promotions, and company updates (if you opt-in for marketing communications).
• To ensure the security and quality of our services.

Third-Party Service Providers

We use third-party service providers to help facilitate and complete bookings and payment processing. These service providers assist in managing and securing your personal information, including handling payment transactions.

These providers operate under strict privacy and security policies to ensure that your data is handled safely. We do not sell or share your personal information with any third-party companies for marketing purposes. Your information is only shared with third-party providers for the purposes of delivering the requested services.

How We Protect Your Information

The security of your personal data is our priority. We use advanced security measures, including encryption, firewalls, and secure servers, to ensure that your data remains safe. Additionally, we have established robust physical, electronic, and managerial procedures to safeguard your information from unauthorized access.

Data Retention and Access

You have the right to access, modify, or request the deletion of your personal information. To review, update, or delete your data, please contact us directly through our website or by email.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may disclose your information to third parties in the following cases:

• To comply with legal obligations, such as responding to a subpoena or court order.
• To trusted third-party service providers who assist in completing your booking or processing payments (as described above).

Non-Personal Data

In addition to personal data, we may also collect non-personal data such as demographic information and travel trends. This helps us improve the services we provide and better understand our customers' needs.

Changes to This Policy

We reserve the right to update this Privacy Policy. Any changes will be posted on our website, and we will notify you of significant updates. We encourage you to review this policy regularly to stay informed about how we are protecting your personal information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: firstclassluxurysuv@gmail.com.